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Interesting post on the trough of despair. Also shows adoption curves of Chrome, Wave, etc.

ES fits this in many ways -- everyone had their own internal expectations about what a Google social product might be like, and it's almost impossible to make something that works for all people.

Rolling thunder should help us blow past that trough...


http://www.stephenp.net/2010/06/02/gartner-hype-cycle-meets-google-insights/