So had a four hour power outage last night. Pretty sure we're down to 2 nines of availability for the year.

You'd think with all the new Smart Meters that 

Pacific Gas and Electric Company should accurately know about power outages in near real time. Instead of alerting on their usage graphs it appears that the primary feedback mechanism is phone calls.

I've asked for a callback.  When I do I'll post it to the Postmortems community.  Ought to be interesting...

#gplus