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Big anti-hangouts article from Microsoft.

_Google+ Hangouts is Google’s attempt at a Universal Communications solution, but is designed primarily for consumers rather than information workers. It relies on third-party applications for many key voice capabilities, and has other significant limitations that make it a poor choice for business. Lync, which is easy to use and easy to manage, offers the flexible yet comprehensive UC solution that both enterprises and end users need—a solution that Google can’t match._


http://blogs.office.com/2014/06/09/microsoft-drives-the-universal-communications-revolution/