Today I attended the "Designing for At Risk Users" course. I find it incredibly galling to hear what Youtube did today given the targeted harassment and doxing.
It flies in the face of what was taught and own standards about giving targets the means to "make it stop".
https://standards.google/guidelines/google-material/usability/at-risk-users.html#user-identities
While anyone can experience a privacy or security event, at-risk users face a variety of life circumstances that might put them at unusually greater risk:
.....
Who they are: Anyone could be targeted at some point in their lives simply based on a personal characteristic such as age, gender, ethnicity, reputation, financial stability, sexual orientation, or education.
.....
Active Event
Where possible, users should be able to quickly and easily access practical guidance as they experience a privacy or security event, such as cyberstalking, online impersonation, surveillance, spear-phishing, or account hijacking. Users will likely want to understand what is happening and take steps to respond. They are likely to feel high levels of stress in this state, so easy-to-use designs will be especially helpful.
#googplus
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