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Culture and Information Flows

This article covers medical organizational contexts. I believe the information flows and how it relates to culture are transferable across industries and disciplines. Also relevant in the need-to-know world we find ourselves in..

From the Conclusion:

The culture, then, represents those habits of thought and action by changing the culture, virtually everything can change—trust, openness, confidence, and even competence. A generative culture will make the best use of its assets, a pathological one will not. This is what the theory predicts, and what the case studies show. But it still remains to be determined whether culture has systematic impacts along the lines we have sketched on a broader scale.If it does, then we need to pay more attention to the forces shaping the culture of our medical teams and medical organisations. We need the benefits and relative immunity that a good human envelope implies.

https://qualitysafety.bmj.com/content/13/suppl_2/ii22

 

Save. Your. Stuff.

If there's one thing you do over the upcoming break consider archiving your precious and mundane moments with the ones you love. You'll thank me in a few decades.

Right now I'm reading passages aloud from an mbox file from 1992. Reliving a courtship, engagement and marriage that happened all over 2000 emails. A whirlwind of bands, poetry readings, witty .sigs and much more as the end approaches.

Oh and if you're a designer make sure your products can easily archive. (Hey I'm looking at you Android Messages)

Also lament the content that never made the jump from tape to digital. Let's not fuck up Youtube's essential role in preserving this. For example this one is not available on CD

https://www.youtube.com/watch?v=374ffZWa0L8

 

Modeling Reliability as a Complex System

I'm curious if anyone has mapped the reliability crisis with a System Dynamics Lens. Some of the proposed actions hit some of the archetypes on the nose....

For example a one-size fits all release shepherding process takes resources away from efforts that to address the underlying reliability problem. (Fixes that Fail)

Reliability metrics operate on a delay so you get oscillation of investment and failure (shifting the burden)

If anyone would like to workshop a systems diagram for reliability I'd be interested in workout out the feedback loops.

I highly recommend the book https://www.goodreads.com/book/show/3828902-thinking-in-systems and the image below come from this pdf of https://thesystemsthinker.com/wp-content/uploads/2016/03/Systems-Archetypes-I-TRSA01_pk.pdf.

 

TAPchain

I can think of one use for blockchains:

Create TAPchain, MPMchain, PiperChain

- For each day archive TAP results and MPM builds to long-term storage.
- Create a sorted list of hashes of that content, publish it.
- Write the location of that document and it's hash to the blockchain of your choosing.

When the next legal issue arises, we'll be ready.

The same pattern could also be used for provable data for any type of content we process. Maintain side-chain and publish to a permissionless, public blockchain.

Alternate idea is to use trillian and create a certificate transparency like system; but that's not quite as usable for something that needs to stick around for many years, vs triggering warnings/audits for bad behavior.

 

News Archiving

""What we found was that the majority of news outlets had not given any thought to even basic strategies for preserving their digital content, and not one was properly saving a holistic record of what it produces.""

https://www.cjr.org/tow_center_reports/the-dire-state-of-news-archiving-in-the-digital-age.php

 

An update on go/culture

Looks like the old go/culture, which was frozen in amber in is here.

https://sites.google.com/a/google.com/google-culture/home/google-at-the-edge-of-chaos

Of course that site has links to some old Buzz content that's gone forever:

http://alpha-demo.focus.corp.google.com/buzz/a/google.com/lahosken/SxUWDujDXdN/I-painted-a-bike-shed...

 

When Pong played Humans

It was a blistering July day in Las Vegas, with temps hitting 109.  Inside the SIGGRAPH 91 convention hall Yello's Rubberbandman looped on the speakers. On each chair: a red/green paddle.

I was a student volunteer, stamping the finest hands in Computer Graphics.  Those hands (and my own) each controlled those paddles.  Then 5000 people looked up and saw a Pong Game appear on the screen.

And then..  the machine started playing us.

In response to visual stimuli we changed the color of our paddle.  The ball moved left, then right.  The crowd shouting "red red red", "green!" and cheering as the game played on.

The rules of the game and the feedback loops directed our actions.  It was a complex adaptive system with emergent behavior.

And luckily there is some footage of this moment.  Watch this excerpt from "Machines of Loving Grace" that talks about this moment in history:

Loren Carpenter Experiment at SIGGRAPH '91 from Zachary Murray on Vimeo.

Loren Carpenter cofounded Pixar.  Check out the TurboGopher appearance at the 5:00 minute mark.

Today the simple pong game is now the multilayered technological environment we interact with on a daily basis. Instead of red/green paddles with 1 bit of data we carry phones that generate a wealth more.  These devices also provide the aural/visual and haptic stimuli.    With that our collective actions power all kinds of "games" today:

  • Aggregated location data and movement speed generates traffic data in maps.
  • Aggregated search queries and click data deliver better search results.
  • Aggregated likes, views and interactions with content power trending data and even news and politics.

As technologists we need to remember that by controlling the game, we are indirectly controlling the players.  The choices we allow (and forbid) define the behavior.  The game "plays" the player.  And often the only way to be free is to not play at all.

Except that is if maybe, just maybe, the people start playing a different game than the one we designed.  In the giddy demonstration it was assumed that people wanted to win at Pong.  But we didn't play long enough for abuse or scheming.  It would have only taken a few people to cross over to sabotage the other side, or for trolls to have changed the outcome.

Finally this level of power and control demands great responsibility.  The only thing worse than control used for malicious purposes is control wielded without thought, without thinking of the consequences.  So the next time you're designing a product think about the whole system and all the inputs and ask "who's really in control?".

h/t to the General Intellect Unit podcast and their Machines of Loving Grace episode for reminding me of this unsung moment in history.

 

alt rfc

Nice roundup of alternative networks. In RFC form.

_This content is best viewed with lynx_

https://tools.ietf.org/html/rfc7962

 

Programming is Forgetting

This is good. Read and/or watch it.

http://opentranscripts.org/transcript/programming-forgetting-new-hacker-ethic/

Build systems that forget less. Use that as a metric...

Of course the cybernetician in me wants to say:
- Forgetting is really Variety Attenuation[1]
- The Good Regulator theorem applies [2]. To effectively regulate a system your model needs to be as complex as the system itself.

[[Oh and http://opentranscripts.org is such a great project. It's something that Google could do at scale, especially for educational materials, lectures etc. It also... *increases variety* by making video content more accessible]]

[1] https://en.wikipedia.org/wiki/Variety_(cybernetics)
[2] https://en.wikipedia.org/wiki/Good_regulator

 

Battle for the Net

I read that we were going to participate in Net Neutrality protests today. I loaded up google.com to see if we were doing a home page promo. I didn't see the logo load and thought that this was a very sublime way of calling attention to content blocking. So I waited for a spinner and call to action...

haha; no. Instead it was this super heavy doodle that took forever to load over GBUS wifi.

Ah well. Looks like we're sending an "email" to our "listserve" (itsthe90s.gif) of committed diehards, and posting a video playlist hidden somewhere on youtube (couldn't find it, can you?)

https://sites.google.com/a/google.com/moma-news/july-2017/ourparticipationinthenetneutralitydayofact...

https://www.battleforthenet.com/

 

Plusones to Pinboard.in

A reminder that +1s *for web sites* are going away. You *can* export them to other places. I chose to move mine to Pinboard. One nice thing Pinboard does is archive the pages you bookmark, so now the content I +1'd is more stable long term.

In the process I found and fixed a bug where the timestamps on the plusones takeout export were wrong. It was broken for about 5 years and no one noticed :(

If you want a proper export file you can use https://ac-autopush-takeout.corp.google.com/settings/takeout for now. Prod push should be sometime this week...

https://pinboard.in/u:lindner/t:plusones/

 

Defense against the digital dark ages

Vint Cerf speaks today at noon! Via VC or in MTV-1950

_We create digital content in enormous and growing quantities every day. Much of this content requires software to be displayed (images, videos) or manipulated (e.g. spreadsheets and text documents) or executed (e.g. video games). In some cases, specific operating systems and hardware are needed for support. We face a challenge to preserve digital content over periods of hundreds or years because the software and associated hardware may no longer exist. There are legal issues associated with copyright of content and licensing of software as well as business models that must somehow be sustained for long periods of time. This talk will outline some of the challenges and possible solutions._

https://liveplayer.googleplex.com/view/2016-10-27-43705620-31

Location: MTV-1950-1-Bodega Bay Tech Talk

Reserved VC rooms:

RES-EXPL-10-Mount Rogers
NYC-9TH-15A239-Raft of Otters
DUB-1GC-4-Fangorn
This talk will be recorded

 

A reminder from Vint Cerf about the importance of digital preservation

A reminder from Vint Cerf about the importance of digital preservation

It seems inescapable that our society will need to find its own formula for underwriting the cost of preserving knowledge in media that will have some permanence. - vinton cerf  - We're Going Backward

I've seen this firsthand. Albums from some lesser known bands I listened to in the 90s are not available in digital format. When the CDs finally bit rot the music will be gone forever unless someone rips and uploads them. Some content never made the jump from VHS, also at risk of loss when the tapes degrade.

Support the Internet Archive and other efforts if you value this. Also work towards a future self-archiving decentralized web where content can live beyond the data silos they currently occupy.

 

Ello

Ello ships their version of Wanderland focused on their artist/creator content.

The interesting part is they let you flip between:

Discover, Followed and Starred

Worth a look.

https://ello.co/discover/all

 

Decentralized Web Summit

Attending the Decentralized Web Summit day 2. Hope to see some familiar and new faces.

http://www.decentralizedweb.net/

 

 

Google+  has some common sense content rules in the User Content and Conduct Policy [1]  You'll notice there is no...

Google+  has some common sense content rules in the User Content and Conduct Policy [1]  You'll notice there is no section on censorship based on viewpoint.

The issue described by Eric Raymond below is much more mundane.  It's actually a problem in the way Google+ previews web snippets.  

A couple of weeks ago we introduced the new Article embed type.  You'll notice these posts by their distinctive large-photos with a ragged-edge.  This new code caused the problem.

The markup on theblaze.com uses the http://schema.org/NewsArticle markup.  That, combined with some other factors causes the preview processing to fail.  This issue was reported to us on April 1st and a fix will be released to production early next week.

I opened an issue on our developer site to track this issue since it does affect a handful of other sites that use the NewsArticle markup.  Feel free to Star it to receive updates: 

https://code.google.com/p/google-plus-platform/issues/detail?id=805

[1] https://www.google.com/intl/en-US/+/policy/content.html

Originally shared by Eric Raymond

G+ may be engaging in non-viewpoint-neutral censorship of news  articles relating to firearms. 

This link:

http://www.theblaze.com/stories/2014/04/04/gun-control-advocates-who-say-more-guns-equal-more-crime-...

results in post blocking when it's either pasted in the link box or pasted in text with the preview image not removed. Others have reported that all firearms-related articles from The Blaze, but not non-firearms-related articles, are blocked.

Something more specific than blocking of firearms-related images is going on, as the Geeks with Guns G+ community would have noticed that a lot sooner than now.

Google has some explaining to do.

 

Can we learn from the last Comcast Merger?

Can we learn from the last Comcast Merger?  I hope we can.  This recent NPR interview with Susan Crawford goes into the details.

The big risk here is a larger Comcast can leverage Content to keep new entrants out of the market.

That new entrant has to enter on two levels. It has to build communications infrastructure. But it also has to get access to programming, because 91 percent of Americans have paid TV prescriptions, as well as high-speed Internet access subscriptions. They want both. So Comcast pays much less for programming - because it has so many subscribers, and because it owns one of the big players - than any new entrant would. This is yet another cudgel, another sledgehammer that Comcast can use to keep any potential alternative network competition at bay.

 

Soundcloud and Google+: now better integrated.

Soundcloud and Google+: now better integrated.

If you already have a Soundcloud account go here:

http://soundcloud.com/settings/connections

If you create content on Soundcloud you definitely want to connect your profiles.  Add your Google+ profile here:

http://soundcloud.com/settings/advanced

And then add your Soundcloud profile here:

  https://plus.google.com/me/edit

Soundcloud supports authorship markup, and connected profiles makes your Soundcloud content eligible for enhanced search results!

Originally shared by Ade Oshineye

This: https://soundcheck.soundcloud.com/music/social-focus-google is cool.

But this: https://soundcloud.com/mayerhawthorne is cooler. /followed.

 

Great new feature that makes it easier for people to follow your Google+ page from your newsletters and...

Great new feature that makes it easier for people to follow your Google+ page from your newsletters and notifications.

In the past you had to add and verify all your sender email addresses (which were often noreply@hostname.com). Now the email hostname just needs to match your verified website, which is much easier.

Originally shared by Google Small Business

Customers can now follow you directly from Gmail

Posted by Saurabh Sharma and David Nachum:

Today we're expanding the Gmail people widget to include brands and businesses (http://goo.gl/wx2mI), making it easier for your customers to connect with you on Google+. This way, when people receive emails from your domain, they can follow your Google+ page directly from their inbox! Your recent Google+ posts can also appear in the widget (alongside your email message), helping customers find and engage with your content.

To appear in the new Gmail widget, all your business or organization needs is a verified Google+ page and digitally-signed emails. Check out this page to learn more: https://support.google.com/plus/answer/3190197 

 

Your investment in authorship continues to pay dividends.

Your investment in authorship continues to pay dividends. Thanks everyone for implementing -- it makes products like this possible.

Originally shared by AJ Kohn

Content Recommendations for Your Mobile Website

When you help someone find a great article on your site, you’re not only making them happier, you’re inspiring deeper engagement and loyalty. That's why today, we're bringing together elements of Google+ and Google Search to suggest the right content from your mobile website, at just the right time.

For example: Forbes visitors can now more easily discover other Forbes articles based on Search Authorship, signals and other articles with lots of Google+ activity (including +1's and shares). In all cases, recommended content is based on the specific page the visitor is viewing, to boost the relevance of recommendations. And they only appear when people tap for more, so as not to interrupt their browsing experience.

Very interesting on a lot of fronts!

     

 

Google House

"Google should just buy stuff for me" -- Sergey at a TGIF a while back.

... or Takeout for subscription services

Think about Spotify, Rdio, Netflix, HBO and other content subscription services.  Once you stop paying you have nothing left.  Takeout is nothing more than references to a paywall.

A way to disrupt this might be to structure systems to reward you with ownership of a portion of the catalog each month.  Examples:
- Your most listened song or TV show.
- The ebook you shared the most.
- etc.

Then when your subscription period ends you get to keep the fruits of this relationship.

In many ways this is like the Columbia House[1] or BMG music club.  You get a free thing each month by default.  You can sample the entire catalog, or get more if you want.  But you're always *owning* something new and interesting each month.

[1] http://en.wikipedia.org/wiki/Columbia_House

 

apropos to our discussion of what a +1 means...

apropos to our discussion of what a +1 means...

Originally shared by Google+

50 Things a +1 Can Mean

A +1 is simple. It’s one of the easiest ways on the web to take an action that endorses the content and says you saw something. But it can mean many different things. That’s the beauty of +1. You can +1 things you like. You can +1 bad news. You can +1 things you love. You can +1 casual status updates or items that change the world.

Often, we get asked what it means to +1. Here are some ideas. We’d love to see yours.

1. A +1 can say you agree with the post.

2. A +1 can say your photo is beautiful.

3. A +1 can say your joke was funny.

4. A +1 can mean you share in sympathy.

5. A +1 can mean you endorse content found on the web.

6. A +1 can say “thanks for sharing!”

7. A +1 can say “thanks for mentioning me!”

8. A +1 can say “Glad to see you hanging out!”

9. A +1 can say “Good to see you here!”

10. A +1 can say “Wow! That’s cool!”

11. A +1 can say your video was amazing.

12. A +1 can mean you’re excited about new features.

13. A +1 can mean your post was clever.

14. A +1 can say you like this brand.

15. A +1 can say you’re the biggest fan.

16. A +1 can mean you agree with the shared story.

17. A +1 can say “thanks for commenting!”

18. A +1 can say “I vote for this choice.”

19. A +1 can say “your high score is impressive”.

20. A +1 can say “thanks for playing!”

21. A +1 can say you’re with the band.

22. A +1 can say you love the band.

23. A +1 can mean your meme is hilarious.

24. A +1 can mean your child is adorable.

25. A +1 can mean your food looks delicious.

26. A +1 can mean that song is incredible.

27. A +1 can mean “You said what I was going to say!”

28. A +1 can say you saw the post, but have no comment.

29. A +1 can say that video is stunning.

30. A +1 can say you found the news interesting.

31. A +1 can say you sure do know how to recommend people.

32. A +1 can say “I’m rooting for you!”

33. A +1 can say “Congratulations!”

34. A +1 can mean this article is a must-read.

35. A +1 can mean “I have this product too.”

36. A +1 can mean “I love this book!”

37. A +1 can mean “I hear you.”

38. A +1 can mean “You rock.”

39. A +1 can mean “I love you.”

40. A +1 can mean “I + you.”

41. A +1 can say “I can’t wait!”

42. A +1 can say “You shouldn’t miss this!”

43. A +1 can be a smile.

44. A +1 can say “You look hot.”

45. A +1 can say “I’ve been there before, and I love it.”

46. A +1 can mean “I wish I were there.”

47. A +1 can mean “I am so proud of you.”

48. A +1 can mean “You took my breath away.”

49. A +1 can say “I’m on my phone and only have a second.”

50. A +1 can say anything.

 

A really well written, must-read article about Google's Authorship program.

A really well written, must-read article about Google's Authorship program.

And this applies to anything you author.  For example, if you're an open source developer you should definitely link your github profile.  Video and photo sites?  Same thing.

Most sites are supporting XFN these days so the more links to your Google+ profile, the more often your face will show up next to your content.

 

 

Do you have a Panoramio account?

Do you have a Panoramio account?

Consider adding a link your Google+ profile here http://www.panoramio.com/settings/

Then add your Panoramio account to your Google+ profile (in the Other Profiles section). When linked both ways it will enable people in your circles to find your Panoramio content in personalized search.

[Note: This works for most sites supporting authorship that include profile pages.]

 

Until everything in the world is in the cloud this works well for getting the bits from the linux file server in the...

Until everything in the world is in the cloud this works well for getting the bits from the linux file server in the garage to the Google TV in the living room.

Plus it uses freebase.com data to enhance your content in new and interesting ways.

 

Decided to dust of my Typepad Blog for a post on how to help make your Social Search experience even more awesome.

Decided to dust of my Typepad Blog for a post on how to help make your Social Search experience even more awesome.

For part 1 I focus on linking your accounts together. This is key to being able to personalize content that does not live in Google+.

If you have a deep link to a site settings page that offers a way to link to Google+ let me know here or over on the blog.

 

And we must give credit to Amit Singhal who shared this first!

And we must give credit to Amit Singhal who shared this first!

Stay tuned, I'll have some tips on how to make sure your content gets included in social search later today.

Originally shared by Amit Singhal

Today we are introducing Search plus Your World, a new Google search experience centered around people. For the first time ever, you will be able to find personal results from your world -- your photos, your friends, your stuff -- in search.

It's rolling out today and should be available in the US for all signed in Google users over the next few days.

 

 

Anyone want to help me fill out my DJ circle?

Anyone want to help me fill out my DJ circle? ... especially artists that share Youtube content. Google+ shared videos are a great feature on the new Youtube home page.

Thanks!

 

Want to find some great new music? Load up this URL:

Want to find some great new music? Load up this URL:

https://plus.google.com/s/remix/posts

Then click "Most Recent".

You'll find all sorts of interesting remixes scrolling by. There's enough content that you can't even listen to it all, so you can pick out the most interesting stuff.

(And feel free to substitute some suitable generic term if you're not really into DJs and electronic/pop music.)

 

Interesting article about how Peets, the progenitor of Starbucks, is becoming more and more like them.

Interesting article about how Peets, the progenitor of Starbucks, is becoming more and more like them.

Luckily there's a plenty of alternatives brewing around here. Oakland's Blue Bottle Coffee is still tops for me. How about you? Have you seen places like Blue Bottle spring up in your area?

 

July Update of InApps Plaform Imminent

Hi folks, just a quick note to let you know that we're about to refresh the InApps platform with some new features and fixes. I'm sure Taylor's probably let you know this already, but some things to be aware of:

* isOwner, isViewer in json-rpc requests are not present unless true. This reduces the size of the rpc responses significantly.
* Data-Pipelining and Opensocial templates have much greater functionality.
* content-rewrite feature is available and can be used to consolidate css/javascript in your gadget.

More info to come...

Paul

 

Skins, Updates, More

Just caught up 10 days worth of Neighborhood posts.  I now have Vox fatigue combined with Vox guilt.  I didn't even read comments, for shame :(  After this post I'll need to check on the 'ol LiveJournal Friends page.  Don't even ask about the umpteem BlogLines blogs stuck at 200 posts...

Hi5 has a new Skins system that actually can make profile pages look good.  I had some input early on and made sure Vox and the SixApart styles were part of the inspiration.  It's coming out really well and we've received over 200 submissions.  Check out the snazzy new profile page?  Designers can check out the specs page.

Embeds are evil.  They mess up divs and tables and are often pasted in haphazardly.  Amit  came up with an amazing solution.  Use JTidy to clean up the user submitted content.  Tags match and broken html goes bye-bye!

Now back to the super-secret Hi5 Project Funk.

 

 

 

Luxxury - "Sweet and Vicious"

Baron von Luxxury is an old co-worker of mine from the Red Hat days selling ads for redhat.com.  Check out the cute kitty in the youtube vid above.

I can't forget the time we accidentally ran run-of-network ads and you found banner ads for Dennys and some online Hair-Net website running next to Linux content.

Or the wonderful partnership with Keen.com to provide amateur linux support over the phone.  I hear that they're mostly psychics and phone sex these days.

In any case check out Luxxury when you can get the chance.  They play all over the Bay Area at times.

 

Thursday Tech Talk - Are You Cachable?

 

Join me this thursday at 4pm for yet another Six Apart engineering talk entitled:

 

ARE YOU CACHABLE?


Explore the fun and tortuous journey of a web request. Starting from the click on a link across the net to the deepest backend server and back to a page displayed on your screen.

We'll look at the latest state of the art in Cache control headers, caching proxies, accelerators, content distribution networks (like Akamai), Keynote metrics and more!

Included in this weeks presentation is a short film clip about how the Internet resembles the six-sigma quality dabbawallas of Mumbai.